Zeta incident

Zeta Marketing Platform is experiencing a service disruption on our reporting services

Resolved after 2 hours 26 minutes, affecting Reports, on September 10, 2025.

resolved Sep 11, 2025, 12:10 AM UTC

The issue is now resolved and Reporting Services are fully operational. We have increased the infrastructure capacity to handle more workloads.

Started
Sep 10, 2025, 09:43 PM UTC
Resolved
Sep 11, 2025, 12:10 AM UTC
Duration
2h 26m
Detected by Pingoru
Sep 10, 2025, 09:43 PM UTC

Affected components

Reports

Update timeline

  1. investigating Sep 10, 2025, 09:43 PM UTC

    Zeta Marketing Platform is experiencing a service disruption on our reporting services. We are actively working to identify the issue (impact and cause). Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.

  2. identified Sep 10, 2025, 10:51 PM UTC

    Our team has implemented several fixes that have already resolved the errors, and Reporting Services are now operational. We're closely monitoring the system to ensure stability and will keep you updated as we gather more information and make progress to ensure full resolution.

  3. resolved Sep 11, 2025, 12:10 AM UTC

    The issue is now resolved and Reporting Services are fully operational. We have increased the infrastructure capacity to handle more workloads.

Your product runs on more than Zeta

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →