Is Zeta down?

Last checked just now
Current status
Zeta is up

No incidents right now.

Official status page: https://status.zetaglobal.net · Polled every 5 minutes · 25 components tracked

Zeta is operational right now. Last checked just now; the most recent incident resolved 17d ago.

Real-time Zeta status, recent outages, and incident history — pulled directly from Zeta's official status page at https://status.zetaglobal.net every 5 minutes. Pingoru tracks 25 Zeta services and has captured 4 incidents in the last 90 days (99.51% uptime). Get email, Slack, Discord, or webhook alerts the moment Zeta reports a new incident — free for 3 monitors, no credit card.

Users who monitor Zeta also follow these Marketing services: Mailgun Klaviyo Iterable Braze Brevo Customer.io ZoomInfo Optimizely SurveyMonkey Yotpo View all 6,000+ providers
Zeta uptime 99.51% uptime · past 90 days
Mon Wed Fri
JulAugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 2h 37m
    Started Sep 24, 2026, 12:23 AM UTC · Resolved Sep 24, 2026, 03:00 AM UTC
    Event Service
    Timeline · 4 updates
    • investigating · Sep 24, 2026, 12:23 AM UTC

      We are seeing a delay in event processing that is impacting sub systems within the Zeta Marketing Platform. We are actively working to identify the root cause and will update once we have more information.  Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery

    • identified · Sep 24, 2026, 01:03 AM UTC

      Users have been experiencing delays in event processing within the Zeta Marketing Platform, which may impact dependent platform features that rely on timely event handling. We have identified the root cause as a failure in our event-processing consumers that stopped new events from being processed in a timely manner. A mitigation has been applied, and processing has resumed. Event backlog is now decreasing. Based on current recovery rates, we expect processing to return to normal within approximately the next 1–2 hours (by roughly 11:00 PM EDT / 03:00 UTC). The next update will be provided by 10:00 PM EDT / 02:00 UTC, or sooner if recovery completes earlier. We apologize for any inconvenience and appreciate your patience.

    • monitoring · Sep 24, 2026, 02:14 AM UTC

      Users have been experiencing delays in event processing within the Zeta Marketing Platform, which may impact dependent platform features that rely on timely event handling. We identified the root cause as a failure in our event-processing consumers and applied a mitigation. Processing has resumed, and the majority of the backlog has been cleared. A subset of event processing is still catching up and remains delayed. We are continuing to monitor recovery closely and expect processing to return to fully normal shortly. The next update will be provided by 11:00 PM EDT / 03:00 UTC, or sooner if recovery completes earlier. We apologize for any inconvenience and appreciate your patience.

    • resolved · Sep 24, 2026, 03:00 AM UTC

      RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.

    Latest: RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your…

  2. Resolved 1h 17m
    Started Sep 01, 2026, 05:15 PM UTC · Resolved Sep 01, 2026, 06:33 PM UTC
    Web ApplicationPeople APIEvents API
    Timeline · 7 updates
    • investigating · Sep 01, 2026, 05:15 PM UTC

      The Zeta Marketing Platform is currently experiencing a significant disruption preventing users from accessing the web interface.  Impacts include APIs and the user interface.  Campaign delivery is not impacted.  Our team is actively investigating and working to restore functionality as soon as possible.

    • investigating · Sep 01, 2026, 05:20 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 01, 2026, 05:23 PM UTC

      The team has identified the issue and are working to resolve the issue.

    • identified · Sep 01, 2026, 05:24 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Sep 01, 2026, 05:26 PM UTC

      The team continues to work to restore functionality.

    • monitoring · Sep 01, 2026, 06:03 PM UTC

      The resolution fix has been applied and functionality appears to be restored. We will continuing to monitor to ensure full resolution.

    • resolved · Sep 01, 2026, 06:33 PM UTC

      The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.

    Latest: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience …

  3. Resolved 1h 17m
    Started Jul 30, 2026, 03:50 PM UTC · Resolved Jul 30, 2026, 05:07 PM UTC
    Web Application
    Timeline · 3 updates
    • investigating · Jul 30, 2026, 03:50 PM UTC

      The Zeta Marketing Platform (US Platform) is currently experiencing a disruption preventing all users from accessing the web interface. Other services are functional. Our team is actively investigating and working to restore functionality as soon as possible.

    • monitoring · Jul 30, 2026, 03:58 PM UTC

      UPDATE: The Zeta Marketing Platform web interface is now accessible for all users. Our teams have identified and remediated the disruption. We are continuing to monitor the system closely and will provide a final summary when fully resolved.

    • resolved · Jul 30, 2026, 05:07 PM UTC

      RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.

    Latest: RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your…

  4. Resolved 4h 14m
    Started Jul 29, 2026, 08:22 PM UTC · Resolved Jul 30, 2026, 12:36 AM UTC
    Events APICampaigns
    Timeline · 4 updates
    • investigating · Jul 29, 2026, 08:22 PM UTC

      The Zeta Marketing Platform (US) is currently experiencing elevated processing latency affecting some real-time event-triggered messages. Events continue to be ingested normally, and the impact is limited to downstream Experience Engine processing. Our engineering team has identified the degradation and is actively working to restore normal processing times. We will provide additional updates as the investigation and remediation progress.

    • identified · Jul 29, 2026, 09:19 PM UTC

      The engineering team has identified the underlying issue, and performance improvements have been observed. The team will continue to closely monitor the situation to ensure stability. As a result, the incident severity has been downgraded from Sev1 to Sev2.

    • monitoring · Jul 29, 2026, 11:35 PM UTC

      Processing latency affecting real-time event-triggered messages has recovered, and event processing is now operating within normal levels. Our team has implemented corrective actions and are actively monitoring the platform to confirm continued stability and performance. We will provide additional updates if there are any significant changes.

    • resolved · Jul 30, 2026, 12:36 AM UTC

      The issue has been resolved, and all delayed events have been processed. Service performance has returned to normal, and affected systems are operating as expected. We will continue to monitor platform health and event exports to ensure continued stability. Thank you for your patience and understanding.

    Latest: The issue has been resolved, and all delayed events have been processed. Service performance has returned to normal, and affected systems are operating as expected. We will continu…

Outage history

Past 90 days · 4 incidents View full outage history →