Is Zeta down?
Last checked just nowNo incidents right now.
Zeta is operational right now. Last checked just now; the most recent incident resolved 17d ago.
Real-time Zeta status, recent outages, and incident history — pulled directly from Zeta's official status page at https://status.zetaglobal.net every 5 minutes. Pingoru tracks 25 Zeta services and has captured 4 incidents in the last 90 days (99.51% uptime). Get email, Slack, Discord, or webhook alerts the moment Zeta reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Event Service
Timeline · 4 updates
- investigating · Sep 24, 2026, 12:23 AM UTC
We are seeing a delay in event processing that is impacting sub systems within the Zeta Marketing Platform. We are actively working to identify the root cause and will update once we have more information. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery
- identified · Sep 24, 2026, 01:03 AM UTC
Users have been experiencing delays in event processing within the Zeta Marketing Platform, which may impact dependent platform features that rely on timely event handling. We have identified the root cause as a failure in our event-processing consumers that stopped new events from being processed in a timely manner. A mitigation has been applied, and processing has resumed. Event backlog is now decreasing. Based on current recovery rates, we expect processing to return to normal within approximately the next 1–2 hours (by roughly 11:00 PM EDT / 03:00 UTC). The next update will be provided by 10:00 PM EDT / 02:00 UTC, or sooner if recovery completes earlier. We apologize for any inconvenience and appreciate your patience.
- monitoring · Sep 24, 2026, 02:14 AM UTC
Users have been experiencing delays in event processing within the Zeta Marketing Platform, which may impact dependent platform features that rely on timely event handling. We identified the root cause as a failure in our event-processing consumers and applied a mitigation. Processing has resumed, and the majority of the backlog has been cleared. A subset of event processing is still catching up and remains delayed. We are continuing to monitor recovery closely and expect processing to return to fully normal shortly. The next update will be provided by 11:00 PM EDT / 03:00 UTC, or sooner if recovery completes earlier. We apologize for any inconvenience and appreciate your patience.
- resolved · Sep 24, 2026, 03:00 AM UTC
RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.
Latest: RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your…
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- Web ApplicationPeople APIEvents API
Timeline · 7 updates
- investigating · Sep 01, 2026, 05:15 PM UTC
The Zeta Marketing Platform is currently experiencing a significant disruption preventing users from accessing the web interface. Impacts include APIs and the user interface. Campaign delivery is not impacted. Our team is actively investigating and working to restore functionality as soon as possible.
- investigating · Sep 01, 2026, 05:20 PM UTC
We are continuing to investigate this issue.
- identified · Sep 01, 2026, 05:23 PM UTC
The team has identified the issue and are working to resolve the issue.
- identified · Sep 01, 2026, 05:24 PM UTC
We are continuing to work on a fix for this issue.
- identified · Sep 01, 2026, 05:26 PM UTC
The team continues to work to restore functionality.
- monitoring · Sep 01, 2026, 06:03 PM UTC
The resolution fix has been applied and functionality appears to be restored. We will continuing to monitor to ensure full resolution.
- resolved · Sep 01, 2026, 06:33 PM UTC
The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.
Latest: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience …
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- Web Application
Timeline · 3 updates
- investigating · Jul 30, 2026, 03:50 PM UTC
The Zeta Marketing Platform (US Platform) is currently experiencing a disruption preventing all users from accessing the web interface. Other services are functional. Our team is actively investigating and working to restore functionality as soon as possible.
- monitoring · Jul 30, 2026, 03:58 PM UTC
UPDATE: The Zeta Marketing Platform web interface is now accessible for all users. Our teams have identified and remediated the disruption. We are continuing to monitor the system closely and will provide a final summary when fully resolved.
- resolved · Jul 30, 2026, 05:07 PM UTC
RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your patience throughout this incident.
Latest: RESOLVED: The issue has been fully resolved. The Zeta Marketing Platform is now fully accessible for all users. We are closely monitoring for any further issues. Thank you for your…
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- Events APICampaigns
Timeline · 4 updates
- investigating · Jul 29, 2026, 08:22 PM UTC
The Zeta Marketing Platform (US) is currently experiencing elevated processing latency affecting some real-time event-triggered messages. Events continue to be ingested normally, and the impact is limited to downstream Experience Engine processing. Our engineering team has identified the degradation and is actively working to restore normal processing times. We will provide additional updates as the investigation and remediation progress.
- identified · Jul 29, 2026, 09:19 PM UTC
The engineering team has identified the underlying issue, and performance improvements have been observed. The team will continue to closely monitor the situation to ensure stability. As a result, the incident severity has been downgraded from Sev1 to Sev2.
- monitoring · Jul 29, 2026, 11:35 PM UTC
Processing latency affecting real-time event-triggered messages has recovered, and event processing is now operating within normal levels. Our team has implemented corrective actions and are actively monitoring the platform to confirm continued stability and performance. We will provide additional updates if there are any significant changes.
- resolved · Jul 30, 2026, 12:36 AM UTC
The issue has been resolved, and all delayed events have been processed. Service performance has returned to normal, and affected systems are operating as expected. We will continue to monitor platform health and event exports to ensure continued stability. Thank you for your patience and understanding.
Latest: The issue has been resolved, and all delayed events have been processed. Service performance has returned to normal, and affected systems are operating as expected. We will continu…
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- Event processing delays ResolvedStarted Sep 24, 2026, 12:23 AM UTC · Resolved Sep 24, 2026, 03:00 AM UTC · 2h 37m
- Started Sep 01, 2026, 05:15 PM UTC · Resolved Sep 01, 2026, 06:33 PM UTC · 1h 17m
- Started Jul 30, 2026, 03:50 PM UTC · Resolved Jul 30, 2026, 05:07 PM UTC · 1h 17m
- Started Jul 29, 2026, 08:22 PM UTC · Resolved Jul 30, 2026, 12:36 AM UTC · 4h 14m