Zeta incident
Zeta Marketing Platform is experiencing a service disruption in Visual Editor
Resolved after 2 hours 46 minutes, affecting Campaigns, on September 22, 2025.
This incident has been fully resolved, and users should now be able to save changes in the Visual Editor. We will continue monitoring closely to ensure ongoing stability.
Affected components
Update timeline
- investigating Sep 22, 2025, 10:18 PM UTC
Zeta Marketing Platform is experiencing a service disruption in our Visual Editor for a subset of users. We are actively working to identify the issue (impact and cause). Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.
- identified Sep 23, 2025, 12:29 AM UTC
We've identified the root cause of the Visual Editor issue preventing some users from saving changes. Our team has deployed a fix and will continue to share updates as we move toward resolution.
- resolved Sep 23, 2025, 01:04 AM UTC
This incident has been fully resolved, and users should now be able to save changes in the Visual Editor. We will continue monitoring closely to ensure ongoing stability.
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