Resolved after 4 hours 1 minute, affecting Portal Access and MFA and 1 more, on October 30, 2026.
The service degradation has been resolved and all services are operating normally. We have confirmed stability following a period of monitoring. We apologize for any inconvenience this may have caused and thank you for your patience.
Affected components
Update timeline
- investigating Oct 30, 2026, 04:57 PM UTC
We are currently experiencing degraded performance in some of our cloud services, which may result in slower access to our Portal, MFA, and VPN connections. Our team is investigating the issue and working to restore normal performance as quickly as possible.
- identified Oct 30, 2026, 06:28 PM UTC
We’ve identified the issue affecting the Portal, VPN, and MFA and are actively working on a fix. We understand the impact on your access to critical resources and will continue to update as we work to resolve this incident.
- monitoring Oct 30, 2026, 07:20 PM UTC
We have implemented a fix for the service degradation and are actively monitoring the environment to confirm stability. We will provide a further update once the issue is confirmed fully resolved.
- resolved Oct 30, 2026, 08:58 PM UTC
The service degradation has been resolved and all services are operating normally. We have confirmed stability following a period of monitoring. We apologize for any inconvenience this may have caused and thank you for your patience.
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