Resolved after 3 hours 9 minutes, affecting Email Communication, on November 19, 2025.
After applying the fix and monitoring emails for the last several hours, our emails are back to normal. Closing this incident.
Affected components
Update timeline
- identified Nov 19, 2025, 09:03 PM UTC
We have been alerted to issues with emails sending delayed on Classic. Emails are sending but they are currently send out slower than normal. Our engineers have identified the cause of the issue and are implementing a fix. Thank you for your patience while we work to improve email delivery.
- monitoring Nov 19, 2025, 09:56 PM UTC
Our engineers have implemented a fix and all delayed emails are now sent. We will continue monitor the platform to ensure stability.
- resolved Nov 20, 2025, 12:13 AM UTC
After applying the fix and monitoring emails for the last several hours, our emails are back to normal. Closing this incident.
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