Zenfolio incident

Intermittent Upload Errors

Resolved after 16 hours 29 minutes, affecting Upload, on May 28, 2026.

resolved May 29, 2026, 12:52 PM UTC

After monitoring the platform for several hours we have not seen any additional upload errors. Thank you for your understanding.

Started
May 28, 2026, 08:22 PM UTC
Resolved
May 29, 2026, 12:52 PM UTC
Duration
16h 29m
Detected by Pingoru
May 28, 2026, 08:22 PM UTC

Affected components

Upload

Update timeline

  1. investigating May 28, 2026, 08:22 PM UTC

    We are receiving reports that some photographers are seeing intermittent errors when uploading. Our engineers are actively investigating the cause of the issue. We thank you for your patience.

  2. investigating May 28, 2026, 08:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 28, 2026, 11:46 PM UTC

    We have been able to make updates to the service and we are seeing Uploads perform as expected. We will continue to monitor this issue to make sure it has been solved.

  4. resolved May 29, 2026, 12:52 PM UTC

    After monitoring the platform for several hours we have not seen any additional upload errors. Thank you for your understanding.

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