Zenfolio incident

Investigating some emails not being delivered

Resolved after 5 days 19 hours, affecting Email Communication, on October 29, 2024.

investigating Oct 29, 2024, 10:16 PM UTC

We have reports of some emails being blocked by email hosts. We are working with them as a highest priority to make sure all emails are able to be delivered

Started
Oct 29, 2024, 10:16 PM UTC
Resolved
Nov 04, 2024, 06:09 PM UTC
Duration
5d 19h
Detected by Pingoru
Oct 29, 2024, 10:16 PM UTC

Affected components

Email Communication

Update timeline

  1. investigating Oct 29, 2024, 10:16 PM UTC

    We have reports of some emails being blocked by email hosts. We are working with them as a highest priority to make sure all emails are able to be delivered

  2. resolved Nov 04, 2024, 06:09 PM UTC

    The issue was solved and all emails are now being delivered as expected.

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