Zenfolio incident

Rendering delays on Zenfolio Classic Platform

Resolved after 2 hours 25 minutes, affecting Upload and Content Rendering, on November 26, 2024.

monitoring Nov 26, 2024, 07:54 PM UTC

Our update to fix the issue has been successful, and images are rendering as expected at this time. We continue to monitor rendering of uploaded images.

Started
Nov 26, 2024, 07:18 PM UTC
Resolved
Nov 26, 2024, 09:44 PM UTC
Duration
2h 25m
Detected by Pingoru
Nov 26, 2024, 07:18 PM UTC

Affected components

UploadContent Rendering

Update timeline

  1. identified Nov 26, 2024, 07:18 PM UTC

    We have identified the issue causing delays in image generation on Zenfolio Classic Platform and working on the solution.

  2. monitoring Nov 26, 2024, 07:54 PM UTC

    Our update to fix the issue has been successful, and images are rendering as expected at this time. We continue to monitor rendering of uploaded images.

  3. resolved Nov 26, 2024, 09:44 PM UTC

    All services are back up and running at full speed.

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