Resolved after 23 hours 16 minutes, affecting Websites, on January 15, 2025.
After monitoring for the last 24 hours, we are confident Zenfolio websites have remained stable with the current fix. We consider this issue resolved. Thank you for your understanding with this matter.
Affected components
Update timeline
- investigating Jan 15, 2025, 03:03 PM UTC
Our engineers are investigating photographer websites throwing internal server errors. We appreciate your patience while we look into this matter.
- monitoring Jan 15, 2025, 04:01 PM UTC
Our engineers have implemented a fix to address the Internal Server errors. Users may need to clear their browser cache or cookies to see their site loading again. We will continue to monitor the situation to make sure the platform remains stable.
- monitoring Jan 15, 2025, 06:23 PM UTC
Our engineers are investigating a small subset of photographer websites throwing internal server errors. We appreciate your patience while we continue to monitor the fix.
- resolved Jan 16, 2025, 02:20 PM UTC
After monitoring for the last 24 hours, we are confident Zenfolio websites have remained stable with the current fix. We consider this issue resolved. Thank you for your understanding with this matter.
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