Zenfolio incident

NextZen Slowness

Resolved after 4 hours 13 minutes, affecting Websites and Upload and 1 more, on March 3, 2025.

monitoring Mar 03, 2025, 05:11 PM UTC

Our update has fixed the issue and we see the servers and website perform as expected. We will continue to monitor this issue.

Started
Mar 03, 2025, 03:30 PM UTC
Resolved
Mar 03, 2025, 07:43 PM UTC
Duration
4h 13m
Detected by Pingoru
Mar 03, 2025, 03:30 PM UTC

Affected components

WebsitesUploadContent Rendering

Update timeline

  1. investigating Mar 03, 2025, 03:30 PM UTC

    Our engineers are currently investigating an issue affecting NextZen accounts reporting slowness with uploads and website editor.

  2. identified Mar 03, 2025, 04:22 PM UTC

    We have identified the issue causing slowness on the Zenfolio platform and are working on a solution for the issue. We will update you once we have more information.

  3. monitoring Mar 03, 2025, 05:11 PM UTC

    Our update has fixed the issue and we see the servers and website perform as expected. We will continue to monitor this issue.

  4. resolved Mar 03, 2025, 07:43 PM UTC

    The incident has been resolved.

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