Zenfolio incident

Slow image generation for new uploads

Resolved after 4 hours 4 minutes, affecting Upload, on March 25, 2025.

monitoring Mar 25, 2025, 08:04 PM UTC

Our engineers have implemented a fix. We will continue to monitor uploads to ensure image loading remains stable.

Started
Mar 25, 2025, 06:33 PM UTC
Resolved
Mar 25, 2025, 10:38 PM UTC
Duration
4h 4m
Detected by Pingoru
Mar 25, 2025, 06:33 PM UTC

Affected components

Upload

Update timeline

  1. investigating Mar 25, 2025, 06:33 PM UTC

    Some Classic accounts are seeing slow image generation for recently uploaded images. Our engineers are currently implementing a fix. Thank you for your patience while we work on this matter.

  2. monitoring Mar 25, 2025, 08:04 PM UTC

    Our engineers have implemented a fix. We will continue to monitor uploads to ensure image loading remains stable.

  3. resolved Mar 25, 2025, 10:38 PM UTC

    The system continues to perform as expected. This issue is resolved.

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