Zenfolio incident
Disruption to Order Processing on Zenfolio Classic
Resolved after 2 hours 47 minutes, affecting Order Processing, on April 8, 2025.
After a period of monitoring, we can confirm that all Zenfolio Classic Orders are processing as expected. We apologize for the inconvenience this has caused and greatly appreciate your patience!
Affected components
Update timeline
- investigating Apr 08, 2025, 01:08 PM UTC
We are currently investigating reports of being unable to place orders on Zenfolio Classic sites. Please be aware that our engineers are investigating this with the highest urgency. As soon as we have more details to share, we'll post additional updates here. Thank you for your patience while we work to resolve this as a top priority.
- monitoring Apr 08, 2025, 01:48 PM UTC
Our engineers have identified the issue preventing orders on Zenfolio Classic sites and have implemented a fix. The issue is now being closely monitored to ensure stability. We’ll continue to provide updates as necessary and post a final update once we've completed a thorough monitoring period. Thank you for your patience as we worked to resolve this.
- resolved Apr 08, 2025, 03:55 PM UTC
After a period of monitoring, we can confirm that all Zenfolio Classic Orders are processing as expected. We apologize for the inconvenience this has caused and greatly appreciate your patience!
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