Zenfolio incident
Classic Zenfolio Website Outages - Investigation Underway
Resolved after 1 day 3 hours, affecting Websites, on July 29, 2025.
After 24 hours of monitoring, the Classic platform remains stable with no additional reports of site slowness. We appreciate your patience and understanding!
Affected components
Update timeline
- investigating Jul 29, 2025, 12:40 PM UTC
We’re currently investigating an issue affecting Classic Zenfolio websites, including site outages and “Service Unavailable” errors. Our engineering team is actively working on this as a top priority and we’ll provide updates as progress is made toward a resolution. Thank you for your patience and understanding!
- monitoring Jul 29, 2025, 06:36 PM UTC
Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected. For the next 4 hours we will continue to monitor this issue and make adjustments as needed.
- monitoring Jul 29, 2025, 09:50 PM UTC
Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected. We continue to monitor the system and will provide an update tomorrow.
- monitoring Jul 30, 2025, 03:52 PM UTC
After 24 hours of monitoring, the Classic platform remains stable with no additional reports of site slowness. We appreciate your patience and understanding!
- resolved Jul 30, 2025, 03:53 PM UTC
This incident has been resolved.
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