Resolved after 2 hours 45 minutes, affecting Websites and Content Rendering and 1 more, on May 4, 2026.
The Zenfolio Classic platform continues to perform as expected. We are closing out this incident
Affected components
Update timeline
- investigating May 04, 2026, 09:10 PM UTC
We have noticed slowness on the Classic Platform and we are investigating.
- monitoring May 04, 2026, 09:53 PM UTC
We have been able to find the problem and fix the underlying issue. We see speed of the Classic Platform back to normal. We will monitor the platform to make sure it continues to run as expected.
- investigating May 04, 2026, 10:05 PM UTC
The Zenfolio Classic Platform is once again showing slowness; we are continuing to investigate this issue.
- monitoring May 04, 2026, 11:10 PM UTC
Our team has been able to fix the second issue which cropped up and Zenfolio Classic has been running at expected speed for the last 30 minutes. We are confident that we have fixed the issue, but continue to monitor the platform
- resolved May 04, 2026, 11:56 PM UTC
The Zenfolio Classic platform continues to perform as expected. We are closing out this incident
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