Zapmail incident
Degraded Performance – Microsoft Mailbox Creation Pipelines
Resolved after 6 days 3 hours, affecting Integration with Microsoft, on June 18, 2026.
We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.
Affected components
Update timeline
- investigating Jun 18, 2026, 05:50 PM UTC
We are currently experiencing degraded performance affecting new microsoft mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.
- resolved Jun 25, 2026, 09:19 PM UTC
This incident has been resolved.
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