Zapmail incident

Microsoft 365 Service Degradation

Resolved after 7 hours 31 minutes, affecting Integration with Microsoft, on September 14, 2026.

investigating Sep 14, 2026, 06:32 AM UTC

We are currently experiencing a service degradation affecting some Microsoft 365 mailbox orders. For affected orders, mailbox creation and renewal operations may be delayed or temporarily unavailable. Not all Microsoft 365 orders are impacted. Our team is actively investigating the issue and working to restore normal processing for all affected orders. We will provide further updates as we make progress.

Started
Sep 14, 2026, 06:32 AM UTC
Resolved
Sep 14, 2026, 02:03 PM UTC
Duration
7h 31m
Detected by Pingoru
Sep 14, 2026, 06:32 AM UTC

Affected components

Integration with Microsoft

Update timeline

  1. investigating Sep 14, 2026, 06:32 AM UTC

    We are currently experiencing a service degradation affecting some Microsoft 365 mailbox orders. For affected orders, mailbox creation and renewal operations may be delayed or temporarily unavailable. Not all Microsoft 365 orders are impacted. Our team is actively investigating the issue and working to restore normal processing for all affected orders. We will provide further updates as we make progress.

  2. resolved Sep 14, 2026, 02:03 PM UTC

    This incident has been resolved.

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