Resolved after 14 hours 14 minutes, affecting Integration with Microsoft, on January 21, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Integration with Microsoft
Update timeline
- investigating Jan 21, 2026, 07:51 AM UTC
Microsoft has recently introduced changes to their mailbox creation flow. As a result, Microsoft mailbox provisioning may be temporarily delayed for the next 24 to 48 hours.
- investigating Jan 21, 2026, 07:52 AM UTC
We are continuing to investigate this issue.
- identified Jan 21, 2026, 07:52 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 21, 2026, 10:06 PM UTC
This incident has been resolved.
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