Yousign incident

V3 api & app instability

Resolved after 48 minutes, affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, on July 5, 2026.

monitoring Jul 05, 2026, 03:22 AM UTC

Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.

Started: Jul 05, 2026, 02:54 AM UTC
Resolved: Jul 05, 2026, 03:43 AM UTC
Duration: 48m
Detected by Pingoru: Jul 05, 2026, 02:54 AM UTC

Affected components

APP V3 - https://yousign.appAPI V3 - https://api.yousign.app

Update timeline

investigating Jul 05, 2026, 02:54 AM UTC

Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.
investigating Jul 05, 2026, 02:55 AM UTC

We are continuing to investigate this issue.
investigating Jul 05, 2026, 03:20 AM UTC

We are continuing to investigate this issue.
monitoring Jul 05, 2026, 03:22 AM UTC

Since 04:24 (CEST), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application. Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information. We apologize for the inconvenience.
resolved Jul 05, 2026, 03:43 AM UTC

This incident has been resolved.

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