Yousign incident

[Production + Sandbox] - V2 & V3 - Service Disruption

Resolved after 2 hours 36 minutes, affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more, on November 27, 2025.

monitoring Nov 27, 2025, 02:50 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 27, 2025, 02:28 AM UTC
Resolved
Nov 27, 2025, 05:04 AM UTC
Duration
2h 36m
Detected by Pingoru
Nov 27, 2025, 02:28 AM UTC

Affected components

API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app

Update timeline

  1. investigating Nov 27, 2025, 02:28 AM UTC

    We are currently experiencing 500 errors with our V2 and V3. primarily affecting document upload and download requests.

  2. monitoring Nov 27, 2025, 02:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 27, 2025, 05:04 AM UTC

    This incident has been resolved.

Your product runs on more than Yousign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →