Resolved after 1 hour 14 minutes, affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, on December 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
APP V3 - https://yousign.appAPI V3 - https://api.yousign.app
Update timeline
- investigating Dec 03, 2025, 02:27 PM UTC
All applications are currently unavailable since 15:23 CET. Our teams are actively working on the issue.
- identified Dec 03, 2025, 02:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 03, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2025, 03:41 PM UTC
This incident has been resolved.
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