Resolved after 41 minutes, affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more, on December 16, 2025.
Pending signatures have been processed. We sincerely apologize for the inconvenience. For any questions or assistance, contact us at [email protected].
Affected components
Update timeline
- identified Dec 16, 2025, 02:12 PM UTC
We're currently experiencing delays in the processing of some eSignature requests. QES eSignatures are not impacted. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
- resolved Dec 16, 2025, 02:53 PM UTC
Pending signatures have been processed. We sincerely apologize for the inconvenience. For any questions or assistance, contact us at [email protected].
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