Resolved on January 23, 2026, affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app.
Between 5:12 PM and 5:20 PM (CET), some users may have experienced slowdowns or errors when uploading or previewing documents. Full service was restored by 5:20 PM, and all features are now operating normally. We apologize for any inconvenience caused. Our support teams remain available should you need any further assistance.
Affected components
Update timeline
- resolved Jan 23, 2026, 04:34 PM UTC
Between 5:12 PM and 5:20 PM (CET), some users may have experienced slowdowns or errors when uploading or previewing documents. Full service was restored by 5:20 PM, and all features are now operating normally. We apologize for any inconvenience caused. Our support teams remain available should you need any further assistance.
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