Yousign incident

Delay on eSignatures (SES, AES, QES)

Resolved after 3 hours 38 minutes, affecting API V2 - https://api.yousign.com and APP V3 - https://yousign.app and 1 more, on February 9, 2026.

monitoring Feb 09, 2026, 10:45 AM UTC

Everything is now back to normal.

Affected components

API V2 - https://api.yousign.comAPP V3 - https://yousign.appAPP V2 - https://webapp.yousign.comAPI V3 - https://api.yousign.app

investigating Feb 09, 2026, 10:27 AM UTC

We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.
monitoring Feb 09, 2026, 10:45 AM UTC

Everything is now back to normal.
resolved Feb 09, 2026, 02:06 PM UTC

This incident has been resolved.

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