YouScan incident
Delays in mention processing into customer's topics since
Minor Vendor's status page →
Resolved after 7 hours 33 minutes, affecting Data ingestion, on January 16, 2026.
We've identified the issue and applied the fixes. All the data will be processed in a few hours
Affected components
Data ingestion
Update timeline
- investigating Jan 16, 2026, 07:09 AM UTC
We're seeing delays in mentions processing starting from 00:30 AM and currently investigating the cause
- monitoring Jan 16, 2026, 07:49 AM UTC
We've identified the issue and applied the fixes. All the data will be processed in a few hours
- resolved Jan 16, 2026, 02:42 PM UTC
This incident has been resolved.
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