Resolved after 2 hours 8 minutes, affecting Digital ID and Identity verification, on August 10, 2026.
The IDV and Digital ID services are fully operational. This incident has been resolved.
Affected components
Digital IDIdentity verification
Update timeline
- investigating Aug 10, 2026, 08:43 PM UTC
We are currently experiencing issues with Identity Profile checks within our IDV and Digital ID services. Some customers may receive error messages during this time.
- resolved Aug 10, 2026, 10:52 PM UTC
The IDV and Digital ID services are fully operational. This incident has been resolved.
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