Resolved after 2 hours 7 minutes, affecting Payouts and Yoco POS / Counter POS, on September 9, 2026.
Order Printing & Instant Payouts have been restored and are processing normally. We apologise for the inconvenience.
Affected components
Update timeline
- investigating Sep 09, 2026, 10:56 AM UTC
Some merchants may experience issues with order printing on Yoco POS.
- identified Sep 09, 2026, 10:57 AM UTC
We have a system issue that is affecting order prints, we have diagnosed the issue, and are busy with a fix.
- investigating Sep 09, 2026, 11:13 AM UTC
We're investigating two separate issues affecting some merchants: delays with Instant Payouts, and order prints not printing from the POS app. We're working to restore full service as quickly as possible.
- monitoring Sep 09, 2026, 11:28 AM UTC
A fix has been applied for order print issues & Instant Payouts, we're monitoring.
- resolved Sep 09, 2026, 01:04 PM UTC
Order Printing & Instant Payouts have been restored and are processing normally. We apologise for the inconvenience.
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