Resolved after 1 day 1 hour, affecting Yoco POS / Counter POS, on October 21, 2026.
Order routing on Yoco POS has been restored and order slips are printing normally. Card machine and online payment transactions were not affected. We apologise for the inconvenience.
Affected components
Update timeline
- investigating Oct 21, 2026, 08:56 AM UTC
Order routing on Yoco POS is currently delayed in triggering order slip print jobs, so order slips may take longer than usual to print. Card machine and online payment transactions are processing normally. We're investigating and working to restore full service as quickly as possible. We apologise for the inconvenience.
- monitoring Oct 21, 2026, 10:30 AM UTC
Merchant impact from delayed order slip printing on Yoco POS is currently minimal. We're monitoring the situation closely and will share a further update shortly. Card machine and online payment transactions are processing normally. We apologise for the inconvenience.
- resolved Oct 22, 2026, 10:47 AM UTC
Order routing on Yoco POS has been restored and order slips are printing normally. Card machine and online payment transactions were not affected. We apologise for the inconvenience.
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