Yello incident
Broad AWS disruption impacting several Yello Enterprise - US and Yello Sourcing services
Resolved after 5 hours 25 minutes, affecting Yello Enterprise Production - US and Yello Government Recruiting Solutions (YGRS) Production and 1 more, on October 20, 2025.
AWS has addressed the root cause of the connectivity issues impacting AWS Services. All Yello systems should now be fully operational. If you see any residual issues, please let us know right away at [email protected]
Affected components
Update timeline
- monitoring Oct 20, 2025, 03:44 PM UTC
Multiple degraded services reported by Amazon Web Services (AWS) are impacting some Yello Enterprise (YE), Yello Government Recruiting Solutions (YGRS), and Yello Sourcing (YS / WayUp) services. We are monitoring and will update as we have more information on the specific impact to our services.
- monitoring Oct 20, 2025, 03:56 PM UTC
A quick correction to our initial post, Yello Government Recruiting Solutions (YGRS) and Yello Enterprise - EU are unaffected by the AWS disruption.
- monitoring Oct 20, 2025, 04:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 08:01 PM UTC
AWS has indicated they have identified the cause of the issues and their mitigations are resulting in some services recovering. We are continuing to monitor.
- monitoring Oct 20, 2025, 09:08 PM UTC
AWS has addressed the root cause of the connectivity issues impacting AWS Services. All Yello systems should now be fully operational. If you see any residual issues, please let us know right away at [email protected]
- resolved Oct 20, 2025, 09:09 PM UTC
This incident has been resolved.
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Amazon Web Services