Yello Outage History
Yello is up right nowPingoru has recorded 50 incidents for Yello: 9 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 30 of 744 (4%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 560 (0%) |
Incidents, newest first
Minor May 22, 2026 Yello Enterprise Production (US) - Temporary delay in calendar activity and export delivery 1d 5h Yello Enterprise Production - US
Started May 22, 2026, 03:49 PM UTC· resolved May 23, 2026, 09:18 PM UTC
- monitoring May 22, 2026, 03:49 PM UTC
We are currently aware of a backlog in our background job processing queue in our Yello Enterprise Production - US environment that may be causing delays for some users. Affected functions may include: - Calendar activity (free/busy and invite status information) - Exports being delivered Our monitoring has detected that jobs are progressing and the queue is actively being worked down. No data loss has occurred or is expected. We are continuing to monitor the situation closely and will share an update once the backlog has cleared or if the situation changes. We apologize for any inconvenience and appreciate your patience.
- resolved May 23, 2026, 09:18 PM UTC
The backlogs have cleared and background jobs have caught up for the Yello Enterprise Production - US environment.
Minor February 17, 2026 Yello Enterprise UAT and Production (US) - NEXT job boards not loading results 54m Yello Enterprise Production - US, Yello Enterprise UAT
Started Feb 17, 2026, 07:54 PM UTC· resolved Feb 17, 2026, 08:49 PM UTC
- identified Feb 17, 2026, 07:54 PM UTC
NEXT job boards are not loading requisitions; this is impacting both our US Production and UAT environments. We have identified the root cause and are working to deploy the fix as soon as possible.
- resolved Feb 17, 2026, 08:49 PM UTC
The fix has been deployed and the NEXT job boards are now properly displaying results. The incident has been resolved.
Minor February 9, 2026 Yello Enterprise Production (EU) - Temporary Disruption of Object Uploads 47m Yello Enterprise Production - EU
Started Feb 09, 2026, 03:42 PM UTC· resolved Feb 09, 2026, 04:29 PM UTC
- identified Feb 09, 2026, 03:42 PM UTC
During our routine access key rotation for security compliance, the access keys for our EU Production environment failed to update. This has impacted a range of functions including, but not limited to: uploading/downloading documents, exporting data, candidates completing video interviews, and submitting applications. We are working to resolve this as soon as possible and will retry any failed jobs once resolved.
- monitoring Feb 09, 2026, 04:04 PM UTC
The access keys have been successfully updated and we are now working to retry all failed jobs. Any newly initiated functions will work as expected.
- resolved Feb 09, 2026, 04:29 PM UTC
All failed jobs have been rerun. The incident has been resolved.
Minor January 29, 2026 Delayed background jobs in Yello Enterprise Production - US 3h 9m Yello Enterprise Production - US
Started Jan 29, 2026, 05:06 PM UTC· resolved Jan 29, 2026, 08:16 PM UTC
- monitoring Jan 29, 2026, 05:06 PM UTC
Our monitoring has alerted us that there is an increase of site activity in our Yello Enterprise Production - US environment that is impacting other sites in this environment in terms of background processes, such as integration file processing, sending emails or texts, exporting data, or other batch actions. We are unable to isolate the offending jobs without impacting other jobs, which means these background processes will be delayed. We will continue to monitor and provide updates as these background jobs get caught up. There is no impact to Yello Enterprise - EU, Yello Government Recruiting Solutions, or Yello Sourcing.
- monitoring Jan 29, 2026, 06:19 PM UTC
At this point, the offending jobs have completed and other background processes have begun catching up. We will continue to provide updates.
- resolved Jan 29, 2026, 08:16 PM UTC
The background jobs have caught up and are once again running as expected.
Notice January 27, 2026 [Yello Enterprise] Delayed emails to Microsoft users 16h 35m Yello Enterprise Production - US, Yello Enterprise Production - EU, Yello Enterprise UAT
Started Jan 27, 2026, 11:07 PM UTC· resolved Jan 28, 2026, 03:42 PM UTC
- investigating Jan 27, 2026, 11:07 PM UTC
We are aware of an issue with delayed emails to Microsoft addresses due to rate limiting from their spam protection system. We are investigating and actively working with Microsoft to resolve the issue.
- resolved Jan 28, 2026, 04:42 PM UTC
Our monitoring indicates this throttling has stopped and that the deferred emails have now been delivered.
Minor January 26, 2026 Errors in YGRS sites upon attempting to upload or download a file 5h 44m Yello Government Recruiting Solutions (YGRS) Production
Started Jan 26, 2026, 04:27 PM UTC· resolved Jan 26, 2026, 10:11 PM UTC
- identified Jan 26, 2026, 04:27 PM UTC
We are aware of an issue in our Yello Government Recruiting Solutions environment that is causing both staff and candidate users to encounter an error message when attempting to upload or download files, such as resumes. We have identified the cause and are working to resolve it as quickly as possible. Yello Enterprise and Yello Sourcing are not impacted.
- monitoring Jan 26, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results. We are now seeing both successful uploads and downloads of files, yet we are continuing to monitor the situation before declaring this issue fully resolved.
- resolved Jan 26, 2026, 10:11 PM UTC
There have not been any further errors regarding uploading or downloading files since 11:09AM CST after implementing our fix. These features are once again functioning as expected.
Critical December 30, 2025 WayUp site resulting in 404 Not Found page 54m Yello Sourcing
Started Dec 30, 2025, 06:18 PM UTC· resolved Dec 30, 2025, 07:12 PM UTC
- investigating Dec 30, 2025, 06:18 PM UTC
The WayUp site is currently resulting in a 404 Not Found page. Our team is investigating and working to resolve the issue. We apologize for the inconvenience and will post an update as soon as we learn more or in 30 minutes. Yello Enterprise and Yello Government Recruiting Solutions are NOT impacted.
- identified Dec 30, 2025, 06:51 PM UTC
We believe we have identified the cause of the issue and are working toward a resolution as quickly as possible. We will post another update as soon as it is resolved or in 30 minutes.
- resolved Dec 30, 2025, 07:12 PM UTC
The WayUp site is now operational. There was a silent error in the most recent deployment that caused the issue. That deployment has been reverted. Thank you for your patience as we worked to resolve the issue.
Major November 18, 2025 Intermittent Yello Sourcing (WayUp) Service Interruptions Due to Upstream Network Issues 7h 43m Yello Sourcing
Started Nov 18, 2025, 11:48 AM UTC· resolved Nov 18, 2025, 07:31 PM UTC
- investigating Nov 18, 2025, 03:23 PM UTC
The WayUp site is experiencing intermittent service issues related to third-party (Cloudflare) global network issues. We are monitoring the situation. Yello Enterprise and Yello Government Recruiting Solutions environments are NOT impacted.
- identified Nov 18, 2025, 03:27 PM UTC
Cloudflare has identified the issue and is working on a fix.
- monitoring Nov 18, 2025, 03:31 PM UTC
A fix has been implemented by Cloudflare. We are continuing to monitor the situation.
- resolved Nov 18, 2025, 07:31 PM UTC
Cloudflare has indicated the incident has been resolved and they are no longer observing elevated errors or latency across the network.
Minor November 3, 2025 Yello Government Recruiting Solutions (YGRS) background jobs delayed 2h 30m Yello Government Recruiting Solutions (YGRS) Production, Yello Government Recruiting Solutions (YGRS) UAT
Started Nov 03, 2025, 05:01 PM UTC· resolved Nov 03, 2025, 07:31 PM UTC
- monitoring Nov 03, 2025, 05:01 PM UTC
We have become aware that background jobs in the Yello Government Recruiting Solutions (YGRS) Production & UAT environments are currently delayed, due to the recent maintenance from October 31. Background jobs include things like sending email, generating/sending reports, and processing batch uploads. These jobs are running, but are backed up and will take some time to catch up. We anticipate the jobs to be caught up by about 1PM CT. Thank you for your patience.
- resolved Nov 03, 2025, 07:53 PM UTC
The background jobs have caught up and are once again running as expected.
Minor October 20, 2025 Broad AWS disruption impacting several Yello Enterprise - US and Yello Sourcing services 5h 25m Yello Enterprise Production - US, Yello Government Recruiting Solutions (YGRS) Production, Yello Sourcing, Yello Enterprise Production - EU and 3 more
Started Oct 20, 2025, 03:44 PM UTC· resolved Oct 20, 2025, 09:09 PM UTC
- monitoring Oct 20, 2025, 03:44 PM UTC
Multiple degraded services reported by Amazon Web Services (AWS) are impacting some Yello Enterprise (YE), Yello Government Recruiting Solutions (YGRS), and Yello Sourcing (YS / WayUp) services. We are monitoring and will update as we have more information on the specific impact to our services.
- monitoring Oct 20, 2025, 03:56 PM UTC
A quick correction to our initial post, Yello Government Recruiting Solutions (YGRS) and Yello Enterprise - EU are unaffected by the AWS disruption.
- monitoring Oct 20, 2025, 04:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 08:01 PM UTC
AWS has indicated they have identified the cause of the issues and their mitigations are resulting in some services recovering. We are continuing to monitor.
- monitoring Oct 20, 2025, 09:08 PM UTC
AWS has addressed the root cause of the connectivity issues impacting AWS Services. All Yello systems should now be fully operational. If you see any residual issues, please let us know right away at [email protected]
- resolved Oct 20, 2025, 09:09 PM UTC
This incident has been resolved.
Notice December 9, 2024 Yello Enterprise (US) delay in processing ATS integration files 21h 59m Yello Enterprise Production - US
Started Dec 09, 2024, 04:56 PM UTC· resolved Dec 10, 2024, 02:55 PM UTC
- monitoring Dec 09, 2024, 04:56 PM UTC
There was an issue with the scheduler that handles processing background jobs (such as ATS integration imports and exports, calendar syncs, etc) for Yello Enterprise (US) this weekend. No files or data have been lost, but there is a delay in file processing. We expect all of the background jobs to be caught up in the next 24 hours. We have added additional monitoring to detect this scenario going forward. Thank you for your patience. Note that Yello Enterprise (EU), Yello Government Recruiting Solutions, and Yello Sourcing have not been impacted by this.
- resolved Dec 10, 2024, 02:55 PM UTC
All background jobs have caught up and the scheduler is processing new jobs as expected.