YCharts incident

Model Portfolios Experiencing Delays

Resolved after 3 hours 11 minutes, affecting YCharts Application, on January 3, 2025.

resolved Jan 03, 2025, 06:23 PM UTC

We resolved the issues impacting our Model Portfolio universe and they should now be fully functional.

Started
Jan 03, 2025, 03:12 PM UTC
Resolved
Jan 03, 2025, 06:23 PM UTC
Duration
3h 11m
Detected by Pingoru
Jan 03, 2025, 03:12 PM UTC

Affected components

YCharts Application

Update timeline

  1. identified Jan 03, 2025, 03:12 PM UTC

    Our calculation pipeline for Model Portfolios is currently delayed, resulting in performance data updates being limited to 12/31/24 for many portfolios. We expect to resolve the issue by 11:00–11:30 a.m. CT. We apologize for any inconvenience and appreciate your patience. We will send a final notice when we are confident that the Model Portfolio universe has been resolved properly.

  2. resolved Jan 03, 2025, 06:23 PM UTC

    We resolved the issues impacting our Model Portfolio universe and they should now be fully functional.

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