Resolved after 30 minutes, on September 3, 2026.
This incident has been resolved. We sincerely apologize for any inconvenience this has caused and thank you for your patience!
Update timeline
- identified Sep 03, 2026, 01:49 PM UTC
We identified an issue with our autocompleter (search bar) not returning any results. While implementing a fix, we encountered an outage that briefly left users unable to login to YCharts. That has been resolved. We are continuing with our original implementation to fix the autocompleter issue. We sincerely apologize for inconvenience here. Thanks for your patience!
- monitoring Sep 03, 2026, 01:55 PM UTC
A fix is currently in progress. No ETA on full resolution, but will update as the fix continues to progress.
- monitoring Sep 03, 2026, 02:13 PM UTC
Our fix implementation continues to progress. We are seeing improved performance in autocompleter results, though functionality is still not fully restored. Continuing to monitor.
- monitoring Sep 03, 2026, 02:17 PM UTC
The hotfix is complete. We're currently working to rebuild the mutual fund autocompleter results, but all other security types are available.
- resolved Sep 03, 2026, 02:19 PM UTC
This incident has been resolved. We sincerely apologize for any inconvenience this has caused and thank you for your patience!
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