Yapily Platform incident

Hosted Service Disruption

Resolved after 5 days 21 hours, affecting API Platform, on March 18, 2026.

resolved Mar 24, 2026, 10:58 AM UTC

The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

Started
Mar 18, 2026, 01:50 PM UTC
Resolved
Mar 24, 2026, 10:58 AM UTC
Duration
5d 21h
Detected by Pingoru
Mar 18, 2026, 01:50 PM UTC

Affected components

API Platform

Update timeline

  1. investigating Mar 18, 2026, 01:50 PM UTC

    We are currently experiencing a service disruption impacting Hosted Payments & Data. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available.

  2. identified Mar 18, 2026, 02:51 PM UTC

    We have identified the root cause of the incident and we are working to mitigate it as soon as possible. Thank you for your patience.

  3. monitoring Mar 18, 2026, 04:51 PM UTC

    We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.

  4. monitoring Mar 19, 2026, 10:08 AM UTC

    We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience.

  5. identified Mar 19, 2026, 04:34 PM UTC

    We are observing additional failures and we're working to mitigate it as soon as possible. Thank you for your patience.

  6. monitoring Mar 20, 2026, 09:08 AM UTC

    We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.

  7. monitoring Mar 22, 2026, 01:00 PM UTC

    We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience.

  8. resolved Mar 24, 2026, 10:58 AM UTC

    The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

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