API Service Disruption

Update timeline

1. investigating Oct 20, 2026, 06:44 AM UTC

   We are currently experiencing a service disruption impacting our API. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available.

2. identified Oct 20, 2026, 07:17 AM UTC

   We have identified the root cause of the incident and we are working to mitigate it as soon as possible. Thank you for your patience.

3. monitoring Oct 20, 2026, 07:50 AM UTC

   We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.

4. investigating Oct 20, 2026, 08:07 AM UTC

   We’re seeing renewed instability following our earlier update, and some API requests are failing again. This is related to an ongoing issue with our cloud infrastructure provider. Our engineering team is actively working on it. We apologise for the disruption.

5. monitoring Oct 20, 2026, 08:59 AM UTC

   We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.

6. monitoring Oct 20, 2026, 10:09 AM UTC

   We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience.

7. resolved Oct 20, 2026, 12:41 PM UTC

   The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.