Yapily Platform incident

Hosted AIS UK Partial Service Disruption

Resolved after 21 days 2 hours, affecting Data, on April 17, 2026.

resolved May 08, 2026, 01:13 PM UTC

The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

Started
Apr 17, 2026, 10:35 AM UTC
Resolved
May 08, 2026, 01:13 PM UTC
Duration
21d 2h
Detected by Pingoru
Apr 17, 2026, 10:35 AM UTC

Affected components

Data

Update timeline

  1. investigating Apr 17, 2026, 10:35 AM UTC

    We are currently experiencing a service disruption impacting Hosted AIS UK Partial Service Disruption. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available.

  2. identified Apr 17, 2026, 12:24 PM UTC

    We have identified the root cause of the incident and we are working to mitigate it as soon as possible. Thank you for your patience.

  3. identified Apr 20, 2026, 04:04 PM UTC

    Our Engineering team are actively working on the mitigation of this incident, as the highest priority. Thank you for your continued patience.

  4. monitoring Apr 24, 2026, 11:22 AM UTC

    We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.

  5. resolved May 08, 2026, 01:13 PM UTC

    The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

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