Yapily Platform incident

SEPA Payment Service Disruption

Resolved after 23 hours 24 minutes, affecting Payments, on May 19, 2026.

resolved May 20, 2026, 09:40 AM UTC

The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

Started
May 19, 2026, 10:15 AM UTC
Resolved
May 20, 2026, 09:40 AM UTC
Duration
23h 24m
Detected by Pingoru
May 19, 2026, 10:15 AM UTC

Affected components

Payments

Update timeline

  1. investigating May 19, 2026, 10:15 AM UTC

    We are currently experiencing a service disruption impacting SEPA payments. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available.

  2. investigating May 19, 2026, 10:20 AM UTC

    We are currently investigating an outage affecting SEPA payments within the EU. Our team is working closely with partner banks to resolve the issue as quickly as possible. We will provide further updates as new information becomes available

  3. monitoring May 20, 2026, 08:13 AM UTC

    We have been observing successful SEPA payments since 00:50 UTC. We will continue to monitor traffic to ensure service stability. Thank you for your continued patience.

  4. resolved May 20, 2026, 09:40 AM UTC

    The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.

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