Resolved after 3 hours 43 minutes, affecting OCC Cloud, on May 23, 2025.
A fix has been implemented by our vendor. Preliminary results are positive. While we continue to monitor the results, please check to see if the issue is resolved. If you still experience the issue, please reach out to our Support team.
Affected components
Update timeline
- investigating May 23, 2025, 08:35 AM UTC
We are aware of an issue with inbound and outbound calls, impacting some of our OCC Cloud Azure customers. We are investigating this issue with high priority alongside our vendor and will provide updates as soon as more information becomes available.
- monitoring May 23, 2025, 09:52 AM UTC
A fix has been implemented by our vendor. Preliminary results are positive. While we continue to monitor the results, please check to see if the issue is resolved. If you still experience the issue, please reach out to our Support team.
- resolved May 23, 2025, 12:19 PM UTC
This incident has been resolved.
Your product runs on more than XTIUM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services