Resolved after 1 day 8 hours, affecting Xray App and Xray API, on September 16, 2025.
A hotfix has been deployed and early monitoring indicates services are fully stabilized. We will continue to monitor to ensure full resolution.
Affected components
Update timeline
- investigating Sep 16, 2025, 09:05 AM UTC
We are investigating connectivity issues with Xray Cloud. Our team is actively working to identify the cause and will provide updates as more information becomes available.
- monitoring Sep 16, 2025, 04:35 PM UTC
We have identified an issue and we have placed mitigation measures. We are moving to monitoring. If you are still seeing any underlying issue, please inform via ticket.
- resolved Sep 17, 2025, 05:06 PM UTC
A hotfix has been deployed and early monitoring indicates services are fully stabilized. We will continue to monitor to ensure full resolution.
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