Resolved after 1 day, affecting Campaign Analytics, on April 1, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Apr 01, 2026, 10:08 AM UTC
We are currently investigating an issue affecting the performance of click data retrieval for some customers. In certain cases, large volumes of historical data may lead to slower response times or timeouts when accessing click analytics. The root cause relates to how detailed click data has been stored over many years. As data volumes have grown significantly, this now impacts query performance. Our team is actively working on a solution that will improve performance while maintaining the level of insight our customers expect. This may include optimizing how older data is stored and accessed. We will share further updates as we progress.
- investigating Apr 01, 2026, 10:09 AM UTC
We are continuing to investigate this issue.
- resolved Apr 02, 2026, 10:57 AM UTC
This incident has been resolved.
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