Xink incident
Azure AD integration error: The provided client secret keys are expired.
Resolved after 6 hours 58 minutes, affecting Integrations and Integrations and 1 more, on April 3, 2026.
The error occurred because the client secret used by our service principal for the Azure AD (Microsoft Entra ID) integration had expired. A client secret acts as a password that allows our application to authenticate and communicate with Microsoft Entra ID. These secrets are intentionally configured to expire after a set period for security reasons. When the secret reached its expiration date, authentication attempts began failing with the error: "The provided client secret keys for app are expired." We have generated a new client secret and updated all affected systems. We scheduled the next renewal to prevent this from happening again.
Affected components
Update timeline
- monitoring Apr 03, 2026, 09:37 AM UTC
The error occurred because the client secret used by our service principal for the Azure AD (Microsoft Entra ID) integration had expired. A client secret acts as a password that allows our application to authenticate and communicate with Microsoft Entra ID. These secrets are intentionally configured to expire after a set period for security reasons. When the secret reached its expiration date, authentication attempts began failing with the error: "The provided client secret keys for app are expired." We have generated a new client secret and updated all affected systems. We scheduled the next renewal to prevent this from happening again.
- resolved Apr 03, 2026, 09:44 AM UTC
This incident has been resolved.
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