Xink incident
EU - outlook add-in connection error, slow signature load
Minor Vendor's status page →
Resolved after 18 minutes, affecting Outlook Add-in, on May 26, 2026.
Preliminary Root cause: Unusually high spike in requests. Mitigation: We increased capacity to handle peak client load in the EU DC. Services are operating normally.
Affected components
Outlook Add-in
Update timeline
- identified May 26, 2026, 09:02 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 26, 2026, 09:21 AM UTC
Preliminary Root cause: Unusually high spike in requests. Mitigation: We increased capacity to handle peak client load in the EU DC. Services are operating normally.
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