Resolved after 2 hours 14 minutes, affecting Outlook Add-in, on May 20, 2026.
Root cause: A background maintenance job began at 9:15 and pushed the database into heavy load. The spike was driven by an unusually high volume of clicks from misconfigured settings.
Affected components
Outlook Add-in
Update timeline
- identified May 20, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 20, 2026, 10:00 AM UTC
Root cause: A background maintenance job began at 9:15 and pushed the database into heavy load. The spike was driven by an unusually high volume of clicks from misconfigured settings.
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