WW Norton and Company incident
Smartwork User Information re 12/5 Release
Resolved after 6 hours 27 minutes, affecting Smartwork5, on December 5, 2024.
Attention Smartwork Users: Due to a release on Thursday, December 5th, you might need to clear your cache in order to continue working in Smartwork. Here are instructions if you need them: https://knowledgebase.wwnorton.com/help/clearing-cache. We apologize for any inconvenience.
Affected components
Update timeline
- monitoring Dec 05, 2024, 02:40 PM UTC
Attention Smartwork Users: Due to a release on Thursday, December 5th, you might need to clear your cache in order to continue working in Smartwork. Here are instructions if you need them: https://knowledgebase.wwnorton.com/help/clearing-cache. We apologize for any inconvenience.
- resolved Dec 05, 2024, 09:07 PM UTC
This incident has been resolved.
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