WW Norton and Company incident
Loading and log-in issue with Norton Courseware
Resolved after 1 day, affecting wwnorton.com (main website) and Norton Ebooks and 1 more, on August 27, 2026.
We have resolved this issue and will continue to closely monitor digital products. If you need additional help, please contact support.wwnorton.com/request
Affected components
Update timeline
- investigating Aug 27, 2026, 04:36 PM UTC
We are currently investigating an issue with loading time and user logins across Norton products and courseware. We will post updates here as we work to resolve it.
- monitoring Aug 27, 2026, 08:44 PM UTC
We are monitoring the fixes we've put in place to improve the login and loading for digital products. If you are experiencing any access issues, please contact our team via support.wwnorton.com/request.
- resolved Aug 28, 2026, 05:04 PM UTC
We have resolved this issue and will continue to closely monitor digital products. If you need additional help, please contact support.wwnorton.com/request
Your product runs on more than WW Norton and Company
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services