Resolved after 21 hours 52 minutes, affecting Norton Ebooks and Norton Illumine and 1 more, on August 20, 2025.
This incident has been resolved. If you have any remaining questions or issues please contact us at support.wwnorton.com
Affected components
Update timeline
- investigating Aug 20, 2025, 07:49 PM UTC
We are currently investigating reports of Norton Digital Landing Page loading issues. We will provide more updates as they become available.
- monitoring Aug 20, 2025, 10:00 PM UTC
We have identified and implemented a fix for the loading issue. We will monitor the fix and provide an update when our validation is complete. If you continue to experience any issues please let us know at support.wwnorton.com
- resolved Aug 21, 2025, 05:42 PM UTC
This incident has been resolved. If you have any remaining questions or issues please contact us at support.wwnorton.com
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