WW Norton and Company incident
Instructor resource pages not loading on wwnorton.com
Resolved after 45 minutes, affecting wwnorton.com (main website), on October 8, 2025.
This issue was resolved at 10am Eastern. If you encounter any further issue accessing instructor resources, please contact our support team at support.wwnorton.com/request
Affected components
Update timeline
- investigating Oct 08, 2025, 01:51 PM UTC
We are currently investigating an issue where instructor resource pages are not loading properly on wwnorton.com. Customers are unable to load the pages to access their resources. Please subscribe to this page for further updates. If you have additional questions, please contact our support team at support.wwnorton.com/request
- resolved Oct 08, 2025, 02:37 PM UTC
This issue was resolved at 10am Eastern. If you encounter any further issue accessing instructor resources, please contact our support team at support.wwnorton.com/request
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