Resolved after 22 hours 1 minute, affecting Web Portal and Call Center, on October 26, 2026.
Hello Partners, We have monitored the situation and have not seen any further issues causing the portal slowness experienced yesterday. If you have any further issues, please contact Support. Regards, WLC Management
Affected components
Update timeline
- investigating Oct 26, 2026, 03:13 PM UTC
Hello Partners, We are currently investigating issues with the Atlas portal being slow to respond. You may experience issues with logging into the portal and loading the call center. Regards, WLC Management
- monitoring Oct 26, 2026, 04:49 PM UTC
Hello Partners, The Atlas portal has returned back to a stable condition. We are still investigating the root cause and will continue to monitor the situation. If you have any further issues, please reach out to support, 2159874500. Regards, WLC Management
- resolved Oct 27, 2026, 01:15 PM UTC
Hello Partners, We have monitored the situation and have not seen any further issues causing the portal slowness experienced yesterday. If you have any further issues, please contact Support. Regards, WLC Management
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