Is White Label Communications down?
Last checked 4m agoNo incidents right now.
White Label Communications is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.
Real-time White Label Communications status, recent outages, and incident history — pulled directly from White Label Communications's official status page at https://www.whitelabelstatus.com every 5 minutes. Pingoru tracks 31 White Label Communications services and has captured 16 incidents in the last 90 days (99.93% uptime). Get email, Slack, Discord, or webhook alerts the moment White Label Communications reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Web Portal
Timeline · 1 update
- resolved · Aug 21, 2026, 12:13 PM UTC
With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the page and clear cache. Login should then work as expected. If CTRL+F5 does not work, open an incognito window of the browser and login there. If you continue to have issues, please reach out to support.
Latest: With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the p…
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- Fax
Timeline · 4 updates
- investigating · Aug 18, 2026, 06:38 PM UTC
We are currently investigating an issue with the faxback HTTPS fax server.
- identified · Aug 18, 2026, 06:42 PM UTC
The issue has been identified, and the service has been restarted. Observing normal behavior has returned.
- monitoring · Aug 18, 2026, 06:44 PM UTC
The fix has been implimented and service has been confirmed restored. Moving to monitoring.
- resolved · Aug 18, 2026, 07:21 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- RegistrationInbound CallingOutbound Calling
Timeline · 3 updates
- identified · Jun 22, 2026, 07:21 PM UTC
We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.
- monitoring · Jun 22, 2026, 08:45 PM UTC
We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.
- resolved · Jun 23, 2026, 03:23 AM UTC
The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.
Latest: The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.
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- Call Center
Timeline · 4 updates
- investigating · Jun 18, 2026, 05:25 PM UTC
We are currently investigating an intermittent issue with inbound queue calls not being offered to available agents. Engineering is actively investigating the issue. If you are experiencing any issues, please open a ticket with [email protected]
- identified · Jun 18, 2026, 06:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 18, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 18, 2026, 08:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Call Center
Timeline · 4 updates
- investigating · Jun 17, 2026, 07:48 PM UTC
We are currently investigating an intermittent issue with inbound queue calls not being offered to available agents. Engineering is actively investigating the issue. If you are experiencing any issues, please open a ticket with [email protected]
- identified · Jun 17, 2026, 08:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 17, 2026, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 18, 2026, 02:20 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- UI/UX update reloads ResolvedStarted Aug 21, 2026, 12:13 PM UTC · Resolved Aug 21, 2026, 12:13 PM UTC · —
- HTTPS Fax server interruption. ResolvedStarted Aug 18, 2026, 06:38 PM UTC · Resolved Aug 18, 2026, 07:21 PM UTC · 42m
- Started Jun 22, 2026, 07:21 PM UTC · Resolved Jun 23, 2026, 03:23 AM UTC · 8h 2m
- Started Jun 18, 2026, 05:25 PM UTC · Resolved Jun 18, 2026, 08:42 PM UTC · 3h 17m
- Started Jun 17, 2026, 07:48 PM UTC · Resolved Jun 18, 2026, 02:20 AM UTC · 6h 32m