Is White Label Communications down?

Last checked 4m ago
Current status
White Label Communications is up

No incidents right now.

Official status page: https://www.whitelabelstatus.com · Polled every 5 minutes · 31 components tracked

White Label Communications is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.

Real-time White Label Communications status, recent outages, and incident history — pulled directly from White Label Communications's official status page at https://www.whitelabelstatus.com every 5 minutes. Pingoru tracks 31 White Label Communications services and has captured 16 incidents in the last 90 days (99.93% uptime). Get email, Slack, Discord, or webhook alerts the moment White Label Communications reports a new incident — free for 5 monitors, no credit card.

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White Label Communications uptime 99.93% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Aug 21, 2026, 12:13 PM UTC · Resolved Aug 21, 2026, 12:13 PM UTC
    Web Portal
    Timeline · 1 update
    • resolved · Aug 21, 2026, 12:13 PM UTC

      With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the page and clear cache. Login should then work as expected. If CTRL+F5 does not work, open an incognito window of the browser and login there. If you continue to have issues, please reach out to support.

    Latest: With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the p…

  2. Resolved 42m
    Started Aug 18, 2026, 06:38 PM UTC · Resolved Aug 18, 2026, 07:21 PM UTC
    Fax
    Timeline · 4 updates
    • investigating · Aug 18, 2026, 06:38 PM UTC

      We are currently investigating an issue with the faxback HTTPS fax server.

    • identified · Aug 18, 2026, 06:42 PM UTC

      The issue has been identified, and the service has been restarted. Observing normal behavior has returned.

    • monitoring · Aug 18, 2026, 06:44 PM UTC

      The fix has been implimented and service has been confirmed restored. Moving to monitoring.

    • resolved · Aug 18, 2026, 07:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 8h 2m
    Started Jun 22, 2026, 07:21 PM UTC · Resolved Jun 23, 2026, 03:23 AM UTC
    RegistrationInbound CallingOutbound Calling
    Timeline · 3 updates
    • identified · Jun 22, 2026, 07:21 PM UTC

      We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.

    • monitoring · Jun 22, 2026, 08:45 PM UTC

      We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.

    • resolved · Jun 23, 2026, 03:23 AM UTC

      The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.

    Latest: The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.

  4. Resolved 3h 17m
    Started Jun 18, 2026, 05:25 PM UTC · Resolved Jun 18, 2026, 08:42 PM UTC
    Call Center
    Timeline · 4 updates
    • investigating · Jun 18, 2026, 05:25 PM UTC

      We are currently investigating an intermittent issue with inbound queue calls not being offered to available agents. Engineering is actively investigating the issue. If you are experiencing any issues, please open a ticket with [email protected]

    • identified · Jun 18, 2026, 06:50 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jun 18, 2026, 07:18 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 18, 2026, 08:42 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6h 32m
    Started Jun 17, 2026, 07:48 PM UTC · Resolved Jun 18, 2026, 02:20 AM UTC
    Call Center
    Timeline · 4 updates
    • investigating · Jun 17, 2026, 07:48 PM UTC

      We are currently investigating an intermittent issue with inbound queue calls not being offered to available agents. Engineering is actively investigating the issue. If you are experiencing any issues, please open a ticket with [email protected]

    • identified · Jun 17, 2026, 08:39 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jun 17, 2026, 09:37 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 18, 2026, 02:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 5 incidents View full outage history →