Welocalize incident

M365 outage impacting email, sharepoint, and Onedrive

Resolved after 16 hours 19 minutes, affecting Microsoft 365, on January 22, 2026.

monitoring Jan 22, 2026, 10:15 PM UTC

Microsoft has restored the underlying services to a healthy state, but users may continue to experience issues as load balancing handles moving traffic to healthy infrastructure.

Started
Jan 22, 2026, 09:02 PM UTC
Resolved
Jan 23, 2026, 01:21 PM UTC
Duration
16h 19m
Detected by Pingoru
Jan 22, 2026, 09:02 PM UTC

Affected components

Microsoft 365

Update timeline

  1. investigating Jan 22, 2026, 09:02 PM UTC

    Microsoft is reporting service degradation impacting the Exchange Online, Sharepoint, and OneDrive services. Users may experience issues when using Outlook desktop to send/receive emails, or accessing Sharepoint/onedrive web portals.

  2. monitoring Jan 22, 2026, 10:15 PM UTC

    Microsoft has restored the underlying services to a healthy state, but users may continue to experience issues as load balancing handles moving traffic to healthy infrastructure.

  3. resolved Jan 23, 2026, 01:21 PM UTC

    This incident has been resolved.

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