Welocalize incident

MT+ in Legal Studio degraded service

Resolved after 7 hours 40 minutes, affecting Legal Studio, on August 21, 2026.

monitoring Aug 21, 2026, 06:24 PM UTC

MT+ File Translation requests are now completing successfully. We will continue to monitor the issue.

Started
Aug 21, 2026, 12:12 PM UTC
Resolved
Aug 21, 2026, 07:53 PM UTC
Duration
7h 40m
Detected by Pingoru
Aug 21, 2026, 12:12 PM UTC

Affected components

Legal Studio

Update timeline

  1. investigating Aug 21, 2026, 12:12 PM UTC

    MT+ in Legal Studio is currently experiencing degraded service due to an issue with a third-party provider, which may temporarily prevent you from performing MT+ file translations in the platform. Our team is aware and is making every effort to resolve this as quickly as possible.

  2. identified Aug 21, 2026, 05:56 PM UTC

    While our third-party provider remains in a degraded state, we have prioritized a hotfix to allow our MT+ services to adapt to this degraded state. This hotfix is being deployed now. Once deployed we will monitor the service to ensure restored functionality.

  3. monitoring Aug 21, 2026, 06:24 PM UTC

    MT+ File Translation requests are now completing successfully. We will continue to monitor the issue.

  4. resolved Aug 21, 2026, 07:53 PM UTC

    This incident has been resolved.

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