WellSky incident

Discharge Issue

Resolved after 8 hours 36 minutes, affecting CarePort Discharge, on October 28, 2025.

resolved Oct 28, 2025, 12:06 PM UTC

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Started
Oct 28, 2025, 03:30 AM UTC
Resolved
Oct 28, 2025, 12:06 PM UTC
Duration
8h 36m
Detected by Pingoru
Oct 28, 2025, 03:30 AM UTC

Affected components

CarePort Discharge

Update timeline

  1. investigating Oct 28, 2025, 03:30 AM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Oct 28, 2025, 03:37 AM UTC

    WellSky is investigating an issue with intermittent interface connectivity for both inbound and outbound connections. Next Update - within 60 minutes

  3. investigating Oct 28, 2025, 04:56 AM UTC

    WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution. Next Update - within 60 minutes

  4. investigating Oct 28, 2025, 06:00 AM UTC

    WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution. Next Update - 10/28 at 3:00 AM CT

  5. investigating Oct 28, 2025, 08:06 AM UTC

    WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution. Next Update - 10/28 at 7:00 AM CT

  6. investigating Oct 28, 2025, 12:01 PM UTC

    WellSky is currently investigating an issue causing intermittent interface connectivity issues for inbound and outbound connections. Preliminary findings indicate that the disruption originates outside of our environment, and we are working with our vendors to expedite a resolution. Next Update - 10/28 at 10:00 AM CT

  7. resolved Oct 28, 2025, 12:06 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

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